Shipping Policy

Last Updated: August 22, 2026

At Arunamma Gari Ruchulu, we take care to prepare and pack your order properly so that our homemade pickles and food products reach you safely. This Shipping Policy explains how orders are processed and delivered.

1. Order Processing

Once your order is confirmed, we will begin preparing and packing your products.

Orders are generally processed as soon as reasonably possible. Processing time may vary depending on:

Product availability
Order quantity
Preparation requirements
Holidays and weekends
Other circumstances affecting order processing

If there is a significant delay in processing your order, we may contact you using the phone number or WhatsApp details provided with your order.

2. Delivery Address

Customers must provide a complete and accurate delivery address and contact number when placing an order.

Please ensure that the following information is correct:

Customer name
House/Flat number
Building or apartment name
Street/Area
City
State
PIN code
Contact number

Arunamma Gari Ruchulu will not be responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.

3. Delivery Areas

We currently accept delivery requests based on the locations and delivery services available to us.

Delivery availability may depend on the customer’s PIN code and the delivery partner’s service area.

If delivery is unavailable to a particular location, we will inform the customer before processing the order.

4. Delivery Time

Estimated delivery time may vary depending on the destination, delivery partner, weather, holidays, and other circumstances.

The delivery timeline communicated at the time of ordering is an estimate and is not a guaranteed delivery date.

Unexpected delays may occur due to circumstances beyond our reasonable control.

5. Shipping Charges

Applicable delivery or shipping charges, if any, will be communicated or displayed before the order is completed.

Shipping charges may vary depending on:

Delivery location
Order size or weight
Delivery method
Delivery partner charges

6. Order Tracking

Where tracking information is available, customers may receive tracking details through the contact information provided during the order process.

Tracking availability depends on the delivery service used for the order.

7. Delivery Attempts

Customers should ensure that someone is available to receive the order at the provided delivery address.

If a delivery cannot be completed because:

Nobody is available to receive the package
The address is incorrect or incomplete
The customer is unreachable
The delivery partner cannot access the location

additional delivery attempts or charges may apply depending on the delivery partner’s policies.

8. Damaged or Leaking Packages

Our products are packed with care before dispatch.

If your package arrives visibly damaged, leaking, or tampered with, please contact us as soon as possible.

Please retain the original packaging and, where possible, take clear photographs of:

The outer package
Shipping label
Damaged packaging
Product container
Product condition

These details may be required to assess the issue and determine an appropriate resolution.

9. Incorrect or Missing Products

If you receive an incorrect product or an item is missing from your order, please contact us promptly with your order details.

We will review the issue and, where appropriate, arrange a replacement or other suitable resolution according to our applicable Returns & Refunds Policy.

10. Food Product Delivery

Since our products are food items, customers should inspect the package after delivery and store the products according to the storage instructions provided with the product.

Customers should use clean and dry utensils when handling pickles and keep containers properly sealed after opening.

11. Delivery Delays

Delivery may be delayed because of circumstances such as:

Severe weather
Transportation disruptions
Public holidays
Local restrictions
Delivery partner issues
Incorrect customer information
Unforeseen operational circumstances

We will make reasonable efforts to assist customers in case of significant delivery delays.

12. Changes to Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our delivery process, service areas, shipping arrangements, or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

For questions regarding shipping, delivery, or your order, please contact:

Arunamma Gari Ruchulu

Location:
Janapriya Utopia,
Attapur, Hyderabad – 500048

WhatsApp / Phone:
+91 93951 92482

Instagram:
Arunamma Gari Ruchulu

We will make reasonable efforts to assist you with your delivery-related enquiry.