Terms & Conditions

Last Updated: August 22, 2026

Welcome to Arunamma Gari Ruchulu. By accessing or using our website, browsing our products, contacting us, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. About Our Website

This website is operated by Arunamma Gari Ruchulu, offering homemade pickles and other food products.

Our products are prepared with the intention of providing authentic, traditional Telangana flavours using carefully selected ingredients.

2. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, quantities, and other information displayed on the website are accurate.

However:

Product appearance may vary slightly from photographs.
Colour, texture, and appearance may naturally differ between batches.
Product availability may change without prior notice.
We reserve the right to correct errors or update product information when necessary.

3. Orders

When you place an order through our website or contact us through WhatsApp, the order is subject to confirmation.

We reserve the right to:

Accept or decline an order.
Limit the quantity of products available for purchase.
Cancel an order where a product is unavailable or information has been displayed incorrectly.
Contact you to confirm order or delivery details.

An order should be considered confirmed only after we communicate confirmation to you.

4. Pricing

Product prices displayed on the website may be changed from time to time.

Any applicable delivery charges, taxes, or additional charges will be communicated or displayed where applicable.

We reserve the right to correct pricing errors and notify customers before processing an affected order.

5. Payment

Where online payment is available, payments may be processed through third-party payment service providers.

Customers are responsible for providing accurate payment and order information.

We do not request or intentionally store complete payment credentials such as card PINs, passwords, or banking passwords.

6. Delivery

We will make reasonable efforts to deliver orders to the address provided by the customer.

Delivery times may vary depending on:

Location
Product availability
Delivery partner availability
Weather conditions
Holidays
Other circumstances beyond our reasonable control

Customers are responsible for providing a complete and accurate delivery address and contact number.

Delays caused by circumstances outside our reasonable control may occur.

7. Food Products and Storage

Our products are homemade food products. Customers should follow the storage instructions provided with the product.

Customers should:

Store products according to the instructions provided.
Use clean and dry utensils when handling pickles.
Keep products properly sealed when not in use.
Check the product before consumption.

If you notice any unusual smell, appearance, packaging damage, leakage, or other concern, please contact us before consuming the product.

8. Allergies and Dietary Requirements

Customers are responsible for reviewing available product information and informing us about relevant allergies or dietary requirements before placing an order.

If you have a known food allergy or specific dietary restriction, please contact us before purchasing.

We cannot guarantee that every product is suitable for every individual dietary requirement unless specifically stated.

9. Cancellation

Order cancellation may be possible depending on the status of the order.

If an order has already been prepared, dispatched, or handed over to a delivery service, cancellation may not be possible.

Please contact us as soon as possible if you need to cancel an order.

10. Returns, Replacements and Refunds

Food products may be subject to specific return, replacement, and refund conditions because of their nature.

If you receive:

A damaged product
A leaking or damaged package
An incorrect product
A product with another significant issue

please contact us promptly with your order details and, where appropriate, photographs of the product and packaging.

Any replacement or refund will be handled according to our applicable Returns & Refunds Policy.

11. Customer Responsibilities

When using our website, you agree to:

Provide accurate information.
Use the website only for lawful purposes.
Not attempt to interfere with the operation or security of the website.
Not misuse our website, content, or services.
Not submit false or misleading order information.

12. Intellectual Property

All website content, including but not limited to:

Logo
Brand name
Product photographs
Text
Graphics
Website design
Images
Other original content

belongs to or is used by Arunamma Gari Ruchulu unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

13. Third-Party Services and Links

Our website may use or link to third-party services such as payment providers, delivery services, WhatsApp, Instagram, hosting services, or other external platforms.

We are not responsible for the content, availability, security, or policies of third-party websites and services.

Your use of third-party services may be subject to their own terms and policies.

14. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

Available without interruption
Free from errors
Free from technical problems
Free from viruses or other harmful components

Temporary maintenance, technical issues, or circumstances beyond our control may affect website availability.

15. Limitation of Liability

To the extent permitted by applicable law, Arunamma Gari Ruchulu shall not be responsible for losses resulting from circumstances beyond our reasonable control, including delivery delays, technical failures, third-party service interruptions, or incorrect information supplied by customers.

Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will be published on this page, along with an updated Last Updated date.

Your continued use of the website after changes are published means that you acknowledge the updated Terms & Conditions.

17. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the appropriate courts, subject to applicable law.

18. Contact Us

For questions regarding these Terms & Conditions, orders, products, or services, please contact us:

Arunamma Gari Ruchulu

Location:
Janapriya Utopia,
Attapur, Hyderabad – 500048

WhatsApp / Phone:
+91 93951 92482

Instagram:
Arunamma Gari Ruchulu

By using this website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.